How Our Privacy Policy Covers Wallet Activity
Our Privacy Policy applies when you create an account, sign in, contact support, browse the lobby or ask us to check a wallet transaction. We may record your account identifier, phone verification result, device and browser signals, selected settings, payment reference and messages sent to support.
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DANA, OVO, GoPay and QRIS can provide transaction references or status details needed to match a payment request with your account; we do not need your wallet password for that check. Bank transfer and virtual account requests may also carry a reference from BCA, BRI, Mandiri
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or BNI. We use these records for account access, security, payment reconciliation and policy requests. Availability depends on local law, and we may limit access or ask for further details when a request cannot be safely matched to your account.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.